Overview

Control Techniques' specializes in uptime with our full range of product support services. Should you ever experience a Control Techniques drive failure, minimizing the impact on your plant is our main concern. High levels of performance and reliability are a feature of our product range but, occasionally, failures do occur. When this happens, help is at hand from our certified repair and service center. Our center staff has extensive product knowledge and will provide a prompt, professional, guaranteed repair service on your drive. 

For fast response to inquiries email us at: 
techsupport.cta@emerson.com
Please provide your model number.

 

Our comprehensive approach to service ensures that your drive or drive system operates at maximum productivity. For more information on our specific programs, click on one of the logos below.

Application Support
Application
Support
Start Up Service
Start Up
Services

Spare Parts
Options and Accessories
Options &
Accessories
Extended Warranties
Extended
Warranties

Planned Service
Planned Service
Program

Site Power Audits
Site Power
Audits

Repairs
Repair
Service

Field Service
Field
Service

Upgrade Assistance
Upgrade
Assistance

 

For assistance call Toll Free 1-800-893-2321
Have your model number ready when you call.

 

Control Techniques supports a wide range of Emerson brand products including, Browning, Morse, Warner Seco, Leroy-Somer, AEG, Cegelec, WER Industrial, ICD Drives, Burton Drives and U.S. Motors.

From Startup - across the life of your product - and Upgrading to the next level of productivity and control, Control Techniques After Market Solutions can help you mimimize downtime and maximize the life of your products.

  • Start Up Service - Start your new drive or drive system on time and under budget with professional installation and commissioning.
  • Extended Warranties - Rely on our extended coverage options long after your initial investment.
  • Options & Accessories - Enhance your process with greater innovation and efficiency.
  • Planned Service Program - Maximize uptime for your system with a customized preventative maintenance plan.
  • Site Power Audits - Save time and money with a detailed assessment of your power quality.
  • Repair Service - Maintain quality with immediate service that meets the latest factory specifications.
  • Field Service - Call on local technicians for expert service and support.
  • Critical Components - Safeguard your productivity with an on-site supply of essential parts.
  • Upgrade Assistance - Raise your process to the next level with a detailed plan by systems experts.
  • Application Support - Many customers don’t have the time available to learn new software at the same time they implement a new drive system.
  • Training - Support your drives with comprehensive instruction on programming and diagnostics.